Privacy & Security

The information on this site is subject to change without notice and, accordingly, Loanspal recommends that you make direct contact with its team before acting upon material on this site. The information on this site is directed to residents of Australia only where Loanspal is available. While Loanspal provides the information in good faith, it accepts no responsibility for the accuracy, completeness or timeliness of the information. For full terms and conditions of Loanspal call **** *****.


What personal information do we collect?

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, name, phone number, postal address, other information (“Personal Information”). The purpose for which we collect personal information is to provide you with the best service experience possible on the Service and for our internal business purposes that form part of normal business practices. Some provision of personal information is optional. However, if you do not provide us with certain types of personal information, you may be unable to enjoy the full functionality of the Service.

Why do we collect personal information and how do we use it?

We collect personal information for one or more of the following

to provide financial products and services to you; managing our business relationship with you; researching and planning for improvement of our products and services; and to comply with our legal and regulatory responsibilities. If we require personal information about you for a specific purpose that is not obvious, we will let you know that purpose at the time the information is collected.

Does Loanspal disclose your personal information to overseas recipients?

Some of our service providers are located overseas. As a result, Loanspal may disclose your personal information to overseas recipients. For example, sometimes we use third party platforms to deliver or store information. These are sites hosted and managed by organisations other than ourselves, and some of these sites are located overseas.

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Our Use of “Cookies”

“Cookies” are small files of data that reside on your computer and allow us to recognise you as an Loanspal customer if you return to the Loanspal site using the same computer and browser or otherwise use the Loanspal Services. We use these cookies to recognise you if you visit multiple pages in our site during the same session. Once you close your browser, these session cookies expire and no longer have any effect.

We and our service-providers also use cookies to customise our services, content and advertising; measure promotional effectiveness, and promote trust and safety. You may encounter cookies from third parties when using the Loanspal Services on websites we do not control. For example, if you view a web page created by a third-party or use an application developed by a third party, there may be a cookie placed by that web page or application.


Loanspal - Frequently Asked Questions